Help / Faq's

Our team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more or click on any one to find details. 

Sign In - Sign Up: 

Shipping / Tracking: Free Shipping on Orders above $75.00 

 Returns / Refunds:  100% Money Back within 30 days minus shipping cost. Customer pays for return shipping. 

Ordering/Billing: Your credit card or billing statement will show X2Metal.com. If you have any questions or concerns, please contact us.

Color Doesn't Match:  We endeavor to faithfully replicate the colors in your design to the best of our abilities. However, it's important to note that minor color variations may occasionally occur.

About Us:   Founded in 2013 by MNA' in Bettendorf, Iowa, X2Metal aims to revolutionize metal printing, posters, and mouse pads with eco-friendly, high-quality designs.

Contact Us:   Our Customers Define Our Brand - We Adore & Treasure Each One Of Them. YOU'VE GOT YOUR QUESTIONS / We're glad to give you answers!

Store Location: North Liberty, Iowa community is home to our location.

Privacy: This Privacy Policy describes how your personal information is collected. WE DO NOT STORE - KEEP - SAVE ANY CREDIT CARD NUMBERS OR INFO.

Terms: By visiting our site and/ or purchasing from us, you engage in our “Service” and agree to be bound by the terms and conditions (“Terms of Service”, “Terms”).

Shop Now / Pay Later: Shop Pay Installments allow customers to choose from different payment options at checkout.

Trust / Transparency: Our journey toward sustainability includes carbon neutrality. By reducing emissions and offsetting the remainder, we are working towards achieving a net-zero effect on the climate

Ethics / Mission: At X2Metal, we're committed to eco-friendly practices and excellence. Our mission is to produce stunning metal prints while prioritizing sustainability and transparency.