Help / Faq's

Help / Faq's | Metal Prints and Mouse Pads - X2Metal

ChromaLuxe Metal Prints and Desk Decor - Made in Iowa, USA

Free Shipping Over $75 - Shop Metal Prints, Mouse Pads and Bundles

Frequently Asked Questions

  • Shipping & Tracking

Free shipping on orders over $75. USPS delivery (3–5 business days USA). Log into account or USPS.com

  • Returns & Refunds
  • Shipping $10 - Free Shipping $75+ 
    MADE-TO-ORDER GUARANTEE
    We use our images to create a customized product.
    Made to order after you pay.
    Ships in 3-5 Days
    Final sale, no returns or refunds     
    Free replacement if damaged / defective     
    Report issues within 7 days to contact@x2metal.com

    X2Metal Gifts
    3800 Merle Hay Road

    store # 416 ,

    Des Moines , IA 50310
    Contact@x2metal.com


    • Ordering & Billing

    Statement shows “X2Metal.com.” Secure, encrypted payments. We never store credit card info.

    • Color Accuracy

    We match colors as closely as possible. Minor variations can occur due to screens, lighting, or finish (gloss vs. paper). Very close to what you see.

    • Metal Prints FAQ's

    How do they stay up? Strong Velcro mounting (pre-applied). Works on walls. . Secure, removable, no damage. tabletop base included for desktops.. Click Here for More info

    • Neoprene Mouse Pads FAQ's

    How thick & stable? 5mm thick neoprene. Extra cushion, wrist support, rock-solid on any desk—no sliding. Click Here For More Info

      • Shop Now, Pay Later

      Flexible payments via Shop Pay Installments at checkout

      • About X2Metal

      Founded 2013 in Bettendorf, Iowa. We make eco-friendly metal prints, mouse pads with bold, high-quality designs, made in the USA. Click Here For More Info.

      • Our Mission

      Bold, vibrant designs with eco-friendly practices at the core. Sustainability, quality, and transparency drive us.

      • Trust & Transparency

      We’re on the path to carbon neutrality reducing emissions and offsetting the rest for net-zero impact. Click Here For More Info.

      • Store Location

      You’re why we exist, we value every customer. Reach out anytime.

      X2Metal

      3800 Merle Hay Mall, Store # 416, Des Moines, Iowa 50310

      contact@x2metal.com

      Live chat & email (fast real-human replies)

      • Contact Us

      contact@x2metal.com

      Live chat & email (fast real-human replies)

      We collect only what’s needed. No credit card numbers stored or saved. All payments encrypted and secure. Click Here For More Info.

      • Terms of Service

      By using our site or purchasing, you agree to our Terms of Service. Click Here For More Info.

      Shop Eco-Friendly Metal Prints | Mouse Pads