Terms of Service

Terms of Service | Metal Prints and Mouse Pads - X2Metal

ChromaLuxe Metal Prints and Desk Decor - Made in Iowa, USA

Free Shipping Over $75 - Shop Metal Prints, Mouse Pads and Bundles

X2Metal Terms of Use

Last Updated: January 30, 2026

Welcome to X2Metal Welcome to x2metal.com (the "Site"), operated by X2Metal ("we," "us," or "our"), an Iowa-based company dedicated to delivering high-quality, eco-friendly metal prints, neoprene mouse pads and related art products. Your satisfaction is our priority, we aim to provide a seamless, confident, and informed online experience while browsing, purchasing, or seeking information.

When we say "we," "us," or "our," we mean our dedicated team committed to excellence, transparency, and sustainability in every aspect of our service.

Acceptance of These Terms By accessing, browsing, or using the Site including making a purchase, you engage in our "Service" and agree to be bound by these Terms of Use ("Terms," also called Terms of Service or Terms and Conditions).

  • Review these Terms carefully before using the Site.
  • Your continued access or use (including any part of the Site) indicates acceptance.
  • If you disagree with any part, do not access or use the Site or our services.

These Terms apply to all users: casual browsers, customers, vendors, merchants, or content contributors. Everyone engages under the same fair and transparent guidelines.

Our Platform & Partnerships The Site is hosted on Shopify Inc., a trusted e-commerce platform that ensures reliability, security, and protection of your personal information.

Key Terms & Policies

  • Products & Orders
    • All products are for personal, non-commercial use (unless stated otherwise).
    • Descriptions, images, and prices may change without notice. We may refuse/cancel orders due to errors, stock issues, or fraud.
    • Orders are offers; we accept by shipping.
    • Shipping only within the continental United States, no international shipping.
  • Pricing & Payment
    • Prices in USD, excluding taxes/shipping. You are responsible for applicable taxes in case if required..
    • We accept major credit cards and Shop Pay Installments (where available).
    • Payments are secure and encrypted, we do not store credit card details.
  • Shipping & Delivery
    • Free shipping on orders over $75 (continental US).
    • Via USPS (typically 3–5 business days).
    • Risk of loss passes upon delivery to carrier, we are not liable for carrier delays or incorrect addresses.
  • Returns, Refunds & Exchanges
  • Shipping $10 - Free Shipping $75+ 
      MADE-TO-ORDER GUARANTEE
      We use our images to create a customized product.
      Made to order after you pay.
      Ships in 3-5 Days
      Final sale, no returns or refunds       
      Free replacement if damaged / defective       
      Report issues within 7 days to contact@x2metal.com

      X2Metal Gifts
      3800 Merle Hay Road

      store # 416 ,

      Des Moines , IA 50310
      Contact@x2metal.com

    • Intellectual Property
      • All Site content (designs, text, images, logos, artwork) is owned by X2Metal or our licensors and protected by copyright, trademark, and other laws.
      • Purchasing grants a limited, non-exclusive license for personal display/use only, no resale, reproduction, or commercial redistribution without permission.
    • User Content & Conduct
      • If you submit reviews, photos, comments, or content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and promote it.
      • Your content must not infringe third-party rights or be unlawful/defamatory.
      • We may remove content at our discretion.
    • Disclaimers & Limitation of Liability
      • Products and Site provided "as is" without warranties (express or implied), except as required by law.
      • We are not liable for indirect, incidental, consequential, special, or punitive damages (e.g., lost profits, data), even if advised.
      • Total liability limited to the amount you paid for the product in question.
      • Some states limit these exclusions, limitations may not apply to you.
    • Indemnification You agree to indemnify and hold harmless X2Metal, its team, and affiliates from claims, losses, or expenses (including attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
    • Changes to These Terms We may update, modify, or replace any part of these Terms by posting changes on the Site. Continued use after updates constitutes acceptance. Check back periodically, it's your responsibility to stay informed.
    • Governing Law Governed by the laws of the State of Iowa, without regard to conflict of laws. Disputes resolved exclusively in Iowa state or federal courts.
    • Termination We may suspend or terminate access at any time for any reason (including violations). Upon termination, your right to use the Site ends.
    • Contact Us Questions, concerns, or feedback? We're here to help.
    • Your trust matters.
    • Email: contact@x2metal.com
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