At X2Metal, we value your satisfaction with our products. Here's what you need to know about our returns policy:

100% money back minus shipping cost.

Customer pays for return shipping.

Although all of our products are made to order, still any of our products can be returned within a 30-day window, unopened, unused, and with the same packaging. Returns that do not meet our conditions will result in store credit. 100% money will be refunded minus the shipping cost. Customer pays for return shipping.

X2metal, 75 Commercial Drive, suite # 000, North Liberty, IA 52317

artandmorestore@gmail.com

Ph: 563 271 7627

All our products are shipped with a 100% quality and satisfaction guarantee. Once the package leaves, the responsibility lies with the shipping carrier. In case of box damages during transit, be sure to get in touch with the shipping carrier immediately to file a claim. You can also contact us if you have any other questions.

 Should your order be marked as "delivered" by the carrier but not received, or if it appears to be missing, please contact the shipping carrier immediately.

 If we determine your order to be lost, undelivered, or incomplete, we will send you a replacement for the missing items. By agreeing to receive this replacement or the missing items, you are waiving your rights to a monetary refund. Store credit will be issued instead.

Refunds will be issued to the original payment method after receiving the returned item minus the shipping cost. Damaged or unacceptable returns may result in store credit. Refunds will appear on your statement in 3 to 5 days after processing.

We strive to ensure a smooth and hassle-free returns process for our valued customers. If you have any questions, please don't hesitate to contact our

X2Metal, 75 Commercial Drive, suite # 000, North Liberty, IA 52317

artandmorestore@gmail.com

Ph: 563 271 7627