SHIPPING / TRACKING

Shipping: USA Delivery Only. Thank You

We’re excited to get your order out! 

*Free shipping on orders $$75+ applies to locations within the contiguous U.S., and excludes Hawaii, Alaska, and destinations outside of the U.S.

All packages are shipped via UPS, FedEx, or USPS.

You can track your shipment via tracking we emailed or go directly shipping carrier's website for up-to-date tracking info.

Shipping $10 - Free Shipping $75+ 

We use our images to create a customized product.
Made to order after you pay.
Ships in 3-5 Days
Final sale, no returns or refunds
Free replacement if damaged / defective
Report issues within 7 days to contact@x2metal.com

Once your order has shipped, we'll send you an e-mail with the tracking number. Just click on the link to go to the carrier's website, where you can track the progress of your shipment. It may take 72 hours, or more, for your tracking number to be activated on our carrier's site.

Fedex.com    UPS.com   USPS.com

 REDIRECTING SHIPMENTS

Please make sure your shipping address is correct. We cannot redirect or cancel orders once they have been dispatched. Contact the carrier directly for any modifications.

We do our best to fulfill all orders; however, we reserve the right to accept, decline, or cancel your order (in whole or in part) for any reason and at any time after receipt of your order. We may require additional verification or information before shipping any order. Your order is not accepted until it is shipped.

In the event your order is canceled, a customer service representative will promptly inform you (our email address: ( contact@x2metal.com ) and assist you with placing a successful order

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X2Metal.com and our partners take enormous pride in every product we offer and strive to deliver them in the best possible condition on the requested delivery date. There are unfortunately some things outside of our control like the weather and transit delays once the package is in the hands of shipping carriers. As such, the shipping guidelines published on this website do not guarantee shipping or arrival dates.

We are unable to guarantee the time of delivery, as this is all subject to the local carrier. Most carriers will deliver packages anytime between 8 am-10 pm. If you have any questions about the delivery date, time, or anything related to the delivery status, please directly contact the shipping carrier.

In anticipation of high package volumes (especially during holidays) or other uncontrollable events, we may have your order shipped early to ensure that it arrives in good condition. We reserve the right to schedule the arrival of your order earlier or later than the estimated date to prevent delays, based on operational conditions. 

X2Metal.com does not require a signature for the delivery of its packages. However, we are not responsible for packages left outside the address location. Contact the carrier if anything like that happens.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. If you need to modify the delivery address once your order is shipped, please contact the carrier directly. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. X2Metal is not responsible for delays in transit caused by address modification. Please contact the carrier yourself for address modification once the order has shipped.

There are no returns, refunds, or cancellations allowed on any orders that have entered fulfillment.